Frequently Asked Questions
Everything you need to know about your Cerrone experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping may take between 7-14 business days depending on your location.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of delivery. Items must be in their original condition with all tags attached. Please visit our Returns Portal to start the process.
Where can I find the sizing guide?
Each product page features a detailed 'Size & Fit' guide. We provide exact measurements for every garment to ensure you find the perfect fit before purchasing.
What payment methods do you accept?
Cerrone accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.
Are your materials sustainably sourced?
Quality and ethics are at our core. We partner with certified suppliers to source premium, sustainable fabrics and maintain transparent manufacturing practices across our entire collection.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.