Returns & Exchanges
At Cerrone, we strive for sartorial perfection, but if your selection isn't quite right, we offer a seamless 30-day return policy for all unworn items. Our commitment is to ensure your wardrobe reflects your personal style with absolute comfort and confidence.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely place the items in their original packaging, ensuring all designer tags remain attached and the garments are in their original, unworn condition.
Attach the Label
Print the prepaid shipping label provided via email and affix it to the outside of your parcel, removing or covering any previous shipping markers.
Drop Off and Track
Hand your package to the designated courier and retain your receipt; once received and inspected at our atelier, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing